1. Scope
Scope These General Terms and Conditions (GTC) serve as the basis for ordering tickets for events, vouchers, downloading PDF instructions and for all deliveries from the Sina Tammena shop via the sinatammena.com website. The following terms and conditions apply exclusively to all orders and deliveries from Sina Tammena. Conditions of the contractual partner that contradict or deviate from these GTC will not be recognized.
2. Contractual partner
a) The purchase contract is concluded with Sina Tammena, Vor Stephanitor 4b, 28195 Bremen.
b) The customer and contractual partner of Sina Tammena is any natural or legal person who places an order on sinatammena.com
3. Conclusion of contract and order process
a.) The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to order.
b.) By clicking the button [Buy / order for a fee] you place a binding order for the goods listed on the order page. The purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.
4. Right of withdrawal
a.) If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
b.) According to Section 312g (2) No. 9 BGB, this does not apply to services in connection with leisure activities if the contract provides for a specific date or period for the provision. Sina Tammena’s events represent such services. This means that the booking of an event cannot be revoked.
c.) When purchasing digital downloads, the customer expressly agrees that Sina Tammena may begin executing the contract before the withdrawal period has expired. The customer acknowledges that with this consent he loses his right of withdrawal at the beginning of the execution of the contract.
Withdrawal instruction
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods. In order to exercise your right of withdrawal, you must give us Sina Tammena, Vor Stephanitor 4b, 28195 Bremen, by means of a clear written declaration by email: hello@sinatammena.com of your decision to revoke this contract. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately by email. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired. Consequences of the cancellation If you cancel this contract, we will have you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than the one we offer, have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier. You have the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract to us or to (this may include the name and address of the person authorized by you to receive the goods to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to an examination of the quality, properties and function The way in which the goods functionally is due to unnecessary handling of them
– End of revocation –
5. Prices and shipping costs
a.) Sina Tammena’s claim to remuneration arises when the contract is concluded.
b.) The prices stated on the product pages include the statutory value added tax and other price components plus shipping costs.
6. Payment
a.) Payment is made using the payment methods specified on the website.
7. Reservation of title and right of withdrawal in the event of non-payment
a.) The goods remain our property until they have been paid in full
b.) If payment is not received within the specified payment period, Sina Tammena can cancel participation or the voucher without any further requirements.
8. Redeeming gift cards
a.) Gift cards can be redeemed via the Sina Tammena website and are valid for three years from the date of purchase.
b.) Payment in cash is not possible.
9. Rebooking of events by the participant
a.) The customer is not entitled to cancellation or rebooking for Sina Tammena events. For reasons of goodwill, however, Sina Tammena can check in individual cases whether a rebooking is possible.
10. Cancellation or changes of events by Sina Tammena
a.) In the event that a Sina Tammena event is canceled, the customer will be informed immediately. It is possible to rebook to another event in the same price range, to receive a voucher for the value, or to be fully reimbursed for the price paid.
b.) In the case of booked events, Sina Tammena is entitled to make changes to the venue within the specified city at short notice. The customer will be informed immediately of such a change.
11. Photo and video recordings during the events
a.) Sina Tammena is entitled to use the photos and video recordings of the participants as well as the created products for advertising purposes. The customer hereby agrees. The consent is unlimited in time. If the customer does not agree, he can inform us in writing using the contact form before the start of the event.
12. Liability
a.) Sina Tammena is not liable for slightly negligent breaches of non-essential contractual obligations. Sina Tammena is fully liable for damage resulting from injury to life, limb or health.
13. Privacy
a.) Detailed information on data processing by Sina Tammena is listed separately on the website. The customer confirms that he has taken note of this.
14. Disputes and miscellaneous
a.) The law of the Federal Republic of Germany applies to the exclusion of the UN sales law.
b.) Should individual provisions of these terms and conditions be or become ineffective or contain loopholes, this shall not affect the remaining provisions.
c.) The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.